“The biggest single problem in communication is the illusion it has taken place !” “The quieter you become the more you can hear.” “Black and white tells; color sells. Color your conversations and presentations with stories and anecdotes.” “Advertising, like almost every profession, suffers from a groove mentality. We tend to listen only to ourselves, to see things only in familiar frames of reference. To grow, to be more effective, it is important to stop and ask, ’Why am I doing what I’m doing?’” “The moment I open my eyes in the morning, I’m in class!”
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